Privacy Policy

Last Updated: 29/03/2025

At Riviera, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.


1. Information We Collect

When you use Riviera, we may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number (when you contact us or make a booking)

  • Payment details (processed securely by third-party payment providers)

  • Travel preferences and booking history

1.2 Non-Personal Information

  • IP address, device type, and browser information

  • Website usage data (pages visited, time spent on the site, clicks)

  • Cookies and tracking technologies to improve user experience


2. How We Use Your Information

We use the collected information to:

  • Process bookings and payments

  • Provide customer support and respond to inquiries

  • Improve our website, services, and user experience

  • Send travel updates, special offers, and promotional emails (if you opt-in)

  • Ensure security and prevent fraudulent activities


3. How We Protect Your Data

We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse. These include:

  • Encrypted transactions for secure payments

  • Secure servers and firewalls

  • Limited access to personal data by authorized personnel only


4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted travel partners (airlines, hotels, and tour operators) to complete your bookings

  • Payment processors to handle transactions securely

  • Legal authorities if required by law or to protect our rights


5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and enhance your experience

  • Analyze website traffic and improve our services

  • Show personalized recommendations and promotions

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without them.


6. Third-Party Links

Our website may contain links to third-party sites (such as travel partners and advertisers). We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal information.


7. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (subject to legal and contractual obligations)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at [Insert Contact Email].


8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.